Hi888 is a trusted online gaming platform in Bangladesh. We know that gaming can be a great source of entertainment when enjoyed responsibly — but it can also become harmful if control is lost. That's why responsible gaming at hi888 is not just a policy; it's part of who we are.
We want every member to play with full awareness, informed choice, and genuine enjoyment. When entertainment starts to risk becoming a problem, hi888 is ready to help you make the right call. This page brings together all the information, tools, and support resources related to responsible gaming.
Responsible gaming means keeping gaming a healthy part of your life — with the right management of your time, money, and mental energy. At hi888, responsible gaming means:
- Treating gaming as entertainment, not as a source of income.
- Playing within your budget and not placing extra bets out of fear of losing.
- Setting a daily or weekly time limit for gaming.
- Not letting gaming take priority over family, work, or your health.
- Taking breaks when needed and reaching out for help.
Keep in mind: Gaming does not guarantee winnings. Every round's outcome is entirely random with no predetermined patterns. Chasing losses by placing larger bets is the most dangerous habit you can develop.
Problematic gaming usually develops gradually. The signs below can help you recognise when it may be time to seek help.
Financial Signs
- Spending beyond your budget
- Borrowing money to gamble
- Betting with money meant for household expenses
- Chasing losses with bigger bets
Behavioral Signs
- Hiding gaming activity
- Spending less time with loved ones
- Loss of focus at work or school
- Feeling restless or anxious when unable to play
Emotional Warning Signs
- Losing sleep due to thinking about gaming
- Becoming very upset after a loss
- Feeling anxious or low when not gaming
- Unable to stop gaming despite trying
Healthy Gaming Indicators
- Playing within your set budget
- Able to stop playing on time
- Spending time with family and keeping up with work
- Accepting wins and losses in stride
Ask yourself the questions below. If you answer "Yes" to more than three, consider seeking help.
Self-Assessment Questionnaire
If you answered "Yes" to 3 or more questions, please contact the hi888 support team or activate the self-exclusion feature.
Hi888 provides a range of effective tools to help you maintain healthy gaming habits — all fully within your control.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period ends.
Session Time Limit
Set a daily limit on how many hours you play. Your session will end automatically when the time is up.
Loss Limit
Gaming will automatically stop once you reach a set loss amount. This is the most effective way to keep financial losses under control.
Cooling Off Period
Take a break from 24 hours up to 30 days. During this time your account remains active, but you will not be able to play any games.
Self-Exclusion
Exclude yourself from hi888 for a minimum of 6 months, up to permanently. This is the strictest protection available and is difficult to reverse.
Reality Check
On-screen reminders will appear at regular intervals to show how long you've been playing and how much you've spent.
Activating hi888's responsible gaming tools is quick and easy. Just follow the steps below.
Account Login
Log in to your hi888 account and click on the profile icon.
Go to the "Responsible Gaming" section
Look for the "Responsible Gaming" option within your account settings.
Select Your Preferred Tool
Set a deposit limit, session time, loss limit, or Cooling Off period — whichever you need.
Confirm Limit
Save your set limits. Some limits take effect immediately; others apply after 24 hours.
Contact Us for Help
If you have any trouble using the tools, our 24/7 support team is always ready to help.
Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent decisions made in the heat of the moment.
Self-exclusion is the strictest protection measure available. If you feel that gaming is becoming difficult to control, self-exclusion may be the right step.
Important: Once self-exclusion begins, it cannot be cancelled before the set period ends. Please think carefully before making this decision.
Self-Exclusion Duration:
- 6 months: Ideal for a short-term break.
- 1 Year: For a medium-term break.
- 3 years: For long-term protection.
- Permanent: For permanent exclusion from hi888.
During self-exclusion, your account will be completely inactive and you will receive no promotional communications. Any balance in your account will remain safe and can be withdrawn once the period ends.
Hi888 is strictly for users aged 18 and above. Parents can take the following steps to keep their children away from online gaming.
- Install parental control software on the device.
- Keep browser filters active to block gaming sites.
- Regularly monitor your child's internet activity.
- Keep your account password and payment details out of your child's reach.
- Educate your child about the risks of online gaming.
If you find that your child is using hi888, please notify our support team immediately. We will close that account right away.
You do not have to face gaming problems alone. In addition to the hi888 support team, external specialist organizations are also available to help.
hi888 Support: Reach us via live chat — available 24 hours a day, 7 days a week. All responsible gaming requests are handled with the highest priority.
Remember, seeking help is not a sign of weakness — it takes courage. The sooner you reach out, the sooner you can get back to living normally.